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FAQ

Answers to most common questions about products, orders, shipments, and payments.
Order and Delivery
If I order today, when will my racket be delivered? Plus

Within the Netherlands and Belgium, your racket will be delivered within 1-2 working days.
Within Europe within 7 days.
Outside Europe 12 days.

How can I track my order? Plus

As soon as your order is shipped, you will receive a track & trace code to track your package. So you know exactly when your racket arrives!

Can I give a WAVE PADEL racket as a gift? Plus

Absolutely! Our colourful rackets are perfect as gifts for padel lovers. You can have the racket sent to a different address and add a personal message if you wish.

Product Information
What makes WAVE PADEL rackets different from those of bigger brands? Plus

WAVE PADEL offers colourful, high-quality rackets without the high price tag. We focus on simplicity and transparency, without paying extra for a brand name.

What are WAVE PADEL rackets made of? Plus

Our rackets are made of 100% ultra-strong carbon, which ensures a durable, lightweight and powerful playing experience.

What is the difference between the different racquet shapes? Plus

Round rackets offer more control and are ideal for beginners. Diamond-shaped rackets offer more power and are suitable for advanced players. We focus on round rackets for optimal control.

What is the weight of a WAVE PADEL racket and why is this important? Plus

Our rackets weigh 360 grams, offering an ideal balance between power and control.

Suitability and Target Audience
What type of player is a WAVE PADEL racket suitable for? Plus

Our rackets are suitable for players of any level, from beginners to advanced players. The round racket design ensures control and balance during play.

Are WAVE PADEL rackets also suitable for children? Plus

Our rackets are designed for adults and older children. For younger children, we recommend lighter and smaller rackets.

Maintenance and Accessories
Does WAVE PADEL also offer padel accessories? Plus

At the moment, we focus on providing the best rackets and have a (temporarily) free matching bag, but we plan to offer accessories such as grips and balls in the future.

What is the best way to maintain my WAVE PADEL racket? Plus

It is important to keep your racket dry and protect it from extreme heat or cold. Keep it in a racket case and avoid hard shocks to prolong its life.

Returns and Satisfaction Guarantee
Can I return my WAVE PADEL racket if I am not satisfied? Plus

Yes. You can return your racket within 30 days of purchase. We offer a Not Good, 100% Money Back Guarantee! Please see our Refund Policy for details.

If I want to return my racket, what should I do? Plus

Please email us at contact@wave-padel.com for further instructions.

What kind of company is WAVE PADEL? Plus

WAVE PADEL is a VOF (partnership firm) registered with the Chamber of Commerce under KVK number 94504318. Our VAT number is NL866801479B01. We are based in the Benelux and focus on supplying high-quality padel rackets at a fair price.